Contact Us
for Your Rice Husk Pellet NeedsAddress
Jalan Pahlawan RT 02 RW 03,
Kampung Kaceot 1,
Teluk Jambe Timur,
Karawang,
West Java – Indonesia
Quick Contact
- +62-878-9156-5116 (Mr. Adlan)
- +62-857-1079 -5604 (Mr. Bima)
Business Hours
Monday – Friday: 08:00 AM – 05:00 PM
Saturday: 08:00 AM – 02:00 PM
Sunday & Public Holidays: Closed
Request a Quote
Frequently Asked Questions
How do I place an order?
You can place an order by contacting our team through WhatsApp, email, or the inquiry form on this website. Please provide your required quantity, delivery location, and intended application so we can prepare the appropriate quotation.
What information should I provide when requesting a quotation?
To help us prepare an accurate quotation, please include:
- Required quantity
- Delivery destination
- Preferred shipment method
- Estimated delivery schedule
- Product application or industrial usage
What is the minimum order quantity (MOQ)?
Minimum order quantity may vary depending on delivery location and shipment type. Please contact our team for detailed information regarding your specific requirements.
How long does the quotation process take?
Our team typically responds to inquiries and quotation requests within 24 hours during business days.
What payment methods do you accept?
We accept bank transfers for domestic transactions and selected international payment arrangements for export orders. Payment terms may vary depending on order volume and agreement terms.
Is a deposit required before production or shipment?
For certain orders, especially custom production or large-volume shipments, we may require an advance payment or deposit before production and delivery scheduling.
How are the rice husk pellets packaged?
Our rice husk pellets are packed using jumbo bags with an approximate capacity of 1 metric ton per bag to support efficient handling and transportation.
Do you provide domestic and international shipping?
Yes, we support domestic deliveries across Indonesia and also handle export shipments for international buyers depending on destination requirements.
How long does delivery take?
Delivery time depends on production schedules, shipment volume, and destination location. Our team will provide an estimated delivery timeline during the ordering process.
Can I request product samples before placing a large order?
Yes, sample requests are available depending on stock availability and shipping arrangements. Please contact our team for further assistance.
Can you support long-term supply contracts?
Yes, PT. Selaras Cipta Indonesia supports long-term industrial partnerships and continuous supply agreements for qualified buyers.
Who can I contact for urgent inquiries?
For faster communication, you can contact our team directly via WhatsApp during business hours.